Business Policies

 

We offer a great selection of products at the best prices. All of our products are in stock and ready for shipment to your doorstep! We take pride in delivering the best possible shopping experience to our customers. We're totally dedicated to your complete satisfaction. We value your business and will continue to offer the latest products and outstanding service. We won't sell, share or otherwise release any of the information you submit to us, including your e-mail address.

The privacy and security of our customers is important to us. SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.

Our goal is to provide a variety of quality products at a price that is fair and competitive. We are dedicated in providing our customers with the highest quality products for the best price. We have multiple warehouses throughout the country to ensure the quickest delivery of products to our customers. We work hard to ensure that your shopping experience is safe and worry-free. Unless noted, all items are sold brand new in original packaging and possess all of the features as advertised by the manufacturer.

We strive to answer your questions or concerns while providing you with the service you deserve. We do add or delete products from time to time as market trends indicate. The customer's satisfaction with our products and our service is of utmost importance to us, and we welcome comments at any time. Please feel free to email us with any questions, concerns or comments: [email protected]

Shipping and Payment Information:

Payment methods include Stripe, Apple Pay and PayPal Checkout. Stripe payments are fast, simple, and secure. Stripe offers the best technology and the platform is rich in fully-integrated features, from optimized checkout experiences and digital payment solutions with built-in fraud prevention tools. We also offer Apple Pay with Stripe for simpler and faster payments with one-tap checkout.

To process online transactions you need both a payment gateway and payment processor. The gateway securely captures and transmits the customer's credit card payment information to the processor, which then actually processes the transaction. The Stripe payment gateway works seamlessly on both desktop and mobile applications, and it is safe and secure for both the buyer and the seller.

Anyone involved with the processing, transmission, or storage of card data must comply with the Payment Card Industry Data Security Standards (PCI DSS). Stripe has been audited by an independent PCI Qualified Security Assessor and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.

All orders will be processed within 24-48 hours. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We use the UPS, FEDEX, or USPS depending on the weight of the order. You will receive a tracking code once your order is shipped so you can track your order up until delivery.

Shipping usually takes just a few days however we cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us or other parties only as an estimate only. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Shipping is not refundable on returns. A 15% minimum restocking fee will apply on all non-damaged items that are returned.

All refunds will be reflected on customer accounts only once the item is received.

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.

Return Policy:

All returns require a RMA number. Please contact us with your order number and the reason for the return before returning the item.

Within 30 days of sale of the products you purchased from us, you may return any item in new condition, with its original packaging and any accessories for a full product refund.

We do not refund any shipping charges. Items that are used, not in original packaging or otherwise not in new, sellable condition are subject to a maximum 20 percent (20%) restocking fee.

Do not attempt to disassemble any items. Attempts to change the appearance or function of any item you purchased from us will void the warranty and your right to return the product for a full refund.

You may return any unopened Brand New product within 30 days of your product`s shipping date. Shipping and Handling Charges are NOT refundable. Please note that All returns must have an RMA#.

Defective Products:

You may return all defective products (after receiving an RMA#) for credit or exchange within 15 days from the date of shipment. If part of a product is defective, please return the whole product, including all manuals and accessories, in the original packaging. If one of these terms are not met there will be up to a 20% restocking fee. If you choose to return a defective unit for a refund, the shipping and handling charges are non refundable.

Warranty is voided if serial tags, receiving numbers, product stickers, or manufacturer seals have been removed, altered or tampered with. Warranty is voided due to mishandling, improper use, or defacing of the product.